1. Introduction
Welcome to Sarvārth (operated by Sarvhitay Elements Private Limited). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and protect your information when you visit our website (sarvarth.com) and interact with our services.
2. Data We Collect
We may collect and process the following types of personal data depending on your interaction with our site:
- Identity and Contact Data: Name, email address, organization name, and phone number when you voluntarily submit queries via our Contact Form or Book a Discovery Call.
- Technical and Analytical Data: IP address, browser type and version, operating system, page views, and navigation flows, collected anonymously via Google Analytics running inside background web workers.
- Marketing and Communications Data: Your preferences in receiving updates and newsletter subscriptions.
3. Legal Basis for Processing
Under privacy laws such as the General Data Protection Regulation (GDPR), we process your personal data based on the following grounds:
- Your Consent: When you voluntarily submit your details through our forms or accept non-essential cookies. You can withdraw your consent at any time.
- Performance of a Contract: When processing is necessary to take steps at your request prior to entering into a professional service agreement.
- Legitimate Interests: To improve our site design, responsiveness, and analyze general performance metrics.
4. Cookies and Analytical Tracking
We use cookies and equivalent local storage features to deliver an optimized experience:
- Essential Cookies: Strictly necessary to run the site, remember theme preferences, and manage cookie consent preferences.
- Performance/Analytics Cookies: Provided by Google Analytics (GA4) running inside a background Partytown Web Worker. These cookies help us analyze site traffic patterns anonymously.
You can customize, grant, or revoke consent for analytics cookies at any time using our on-screen cookie settings widget.
5. Data Security and Retention
We implement industry-standard encryption protocols and secure server controls to safeguard data. We store personal data collected through inquiries only for as long as necessary to address your requests or fulfill legal, accounting, and reporting obligations.
6. Your Rights
Depending on your location (including the European Economic Area / UK), you hold the following statutory rights regarding your personal data:
- Right to access your stored data and obtain copies.
- Right to rectify incomplete or inaccurate records.
- Right to erasure ("right to be forgotten").
- Right to object to or restrict processing.
- Right to data portability.
To exercise any of these rights, please contact us directly at [email protected].
7. Contact Information
For questions about this Privacy Policy, our data practices, or your statutory rights, contact:
Sarvhitay Elements Private Limited (Sarvārth)Email: [email protected]
Vienna Hub: Vienna, Austria
Indian Operations: Pune, Maharashtra, India